Frequently Asked Questions (FAQ)

If your questions remain unanswered, please contact us

Contents

About Sempai

Registering to Internal Courses and Webinars

Requesting an External or Other Training Activity

Training Request and Approval Process

 

About Learning Assets

 


What is Sempai?

Sempai is our BAS Training Portal. Here you will find our Event Calendar that identifies upcoming internal training courses, webinars, training registration forms, links to eLearning options including Skillsoft, and a variety of learning content applicable to your role at Fujitsu.

Registering to Internal Courses and Webinars

What is the Event Calendar?

Video: Sempai Calendar Presentation

How do I register for an internal training course?

Click on the Event Calendar on the Home Page and view the courses available by month.  You can filter by French or English.  If you click on a course title, information on the course will be displayed - where the course is offered, the duration, and who can attend.  Click on the Register button if you would like to attend.   Complete the registration form and submit it to start the automated approval process.  When all approvals are completed you will receive a message in your Fujitsu e-mail indicating the decision and instructions how to proceed.

Requesting an External or Other Training Activity

Why do I need to complete a Training Activity Request?

A training request must be completed if the training requires an investment by Fujitsu or if it impacts billable hours.  All external training requests require the approval of your manager, the Competency/Practice Lead and the BAS Competency team.

Where is the Request Form to complete?

Look on the Sempai Home Page and you will see the icon.  Click on it and complete the registration form.

Training Request and Approval Process

Who needs to approve my training request?

Your manager, the Competency or Practice Lead in your organization, and the BAS Competency team must approve your training.

I donít know which Practice I am in.

Ask your  Manager and if they donít know you may contact us.

My managerís name does not appear in the list when I type their name. I entered my manager name, submitted the form and I got the following error: "Manager is required"

This may occur because:

 

  1. You may not have spelled your manager's name correctly or used the same format they used when they set up their registration to Sempai. We are using the name that individuals entered when they registered to the site. Normally the manager name in Sempai is the same as the name format they use for Fujitsu e-mail.  You can look them up in the Outlook address book to check. 
  2. Sometimes a manager has not registered to Sempai so their name wonít appear in the list. Please contact your manager to make sure they have registered to Sempai, and if not, encourage them to register so direct reports can select them as their approver.
  3. Contact us at cdc@ca.fujitsu.com if you need further assistance.

How can I view the status of my request?

After you log in at the top right hand corner of the Sempai Home page you will see the Tracking tab under the Sempai logo (top left hand corner).

How will I know if my request is approved?

Your request requires the approval of your manager, the Practice Lead, and the BAS Competency team.  You will receive a message in your Fujitsu e-mail indicating the decision and instructions how to proceed.

I am a project manager or manager on a project and I must approve a request but can't find the email with the link to do my approval. What can I do?

You can login in to Sempai and look under the Tracking tab at the top left hand side of the page under the Sempai logo.  This contains a list of items that require your approval. You can also contact us and we will provide you the link to do your approval.

Why should I track my Learning Hours Activities?

Each BAS Practitioner has an objective to acquire the equivalent of 5 days of learning each fiscal year. In order to track progress and easily report this on your Performance Review, we have set up a site for you to record your learning activities. On the Sempai Home Page look at the bottom right hand corner under Fujitsu Only and click on Self-Track your Learning HERE. When the "My Learning Self-Tracking Records" page appears, click on the NEW option on the Grey bar.

About Learning Assets

How do I find eLearning options available to me?

On the bottom right hand corner of the Sempai Home Page is a section called Fujitsu Only. Click on the eLearning@Sempai to see the list of available eLearning.

Why is certain content secured while some is not secured?

Certain content is owned by Fujitsu or partners and therefore has restricted access. To have access to secured content, please contact us.

How to access restricted content?

  • Fujitsu employees: follow instructions under the "Get content" link. If there is a "Request Access" link, you might have to request access to the content before accessing it.
  • Non-Fujitsu employees: contact us to get access to content. Some conditions may apply.

How to navigate within the site?

Only navigation tabs are required to navigate within the site. Afterwards, filters can be added to refine the content search

How to use filters?

  • Select multiple filters within a category
    • If multiple filters are selected within a category, Sempai will display all content belonging to one or the other. Therefore, selecting more filters within a category will increase the number of results displayed.
    • e.g.: selecting Education and Retail filters in the Industry Sectors category will display all content related to Education or Retail.
  • Selecting multiple filters in different categories
    • If multiple filters are selected across different categories, Sempai will display all content belonging exclusively to the combination of filters. Therefore, selecting more filters across different categories will decrease the number of results displayed.
    • e.g.: Selecting Retail filters in the Industry Sectors category and Management Consulting filters in the Disciplines category will only display management consulting discipline content within the retail industry sector. This combination of filters will result in a refined search.
  • Selecting multiple filters within a category and other categories
    • To obtain flexibility to conduct a refined search for a content, Sempai will display all contents belonging to one or any other filters within a category (more results) but will only include content belonging to the filters selected in the other categories (fewer results).
    • e.g.: selecting Education and Retail filters in the Industry Sectors category and Management Consulting in the Discipline category will display all content related to management consulting discipline within either the Education or Retail industry sectors.

How is content added? / Who is submitting new content?

All authenticated users can submit content. We strongly encourage you to share yours!

I have submitted content but I can't find it on Sempai, why?

We follow a process of content validation following content submission to make sure the content is appropriate and well categorized. It may take up to a few business days before your content is displayed on Sempai.

If you still can't find your content on Sempai after 5 business days, please contact us.

What are my rights as a content author if I submit content to Sempai?

We do not take ownership of content but rather refer to it. You keep the ownership of your content. Please consult the Terms of Use and Privacy Policy of Sempai for full details.

I would like to submit content but I don't know the rights attached to it.

Prior to submitting any content, make sure that the content can be distributed in an open platform such as Sempai. If there are specific conditions to meet prior to accessing the content, specify them in the specifications field of the Submit Content form.
Make sure to understand the Terms of Use and Privacy Policy of Sempai before submitting any content.

Who can be an expert?

This tab is used to show who has the expertise over content at Fujitsu. Therefore, only Fujitsu employees can be flagged as experts.

If you are a Fujitsu employee and feel that you should be flagged as an expert over some content, please contact us.