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  • Le management agile prend son envol en réponse à l'environnement turbulent, complexe et imprévisible. Ce contexte où les changements se succèdent à un rythme effréné, nécessite régulièrement des réactions rapides de la part des organisations.

  • 1) Office 365 Key Features
    2) Certification Paths:

    • MCSA: Office 365
    • MCSE: Communication
    • MCSE: Messaging
    • MCSE: SharePoint
    • MCSD: SharePoint Applications

    You must be associated to the Microsoft Partnership Network site.  If you are NOT associated please contact to receive access.

  • Gives basic idea on what is Non-verbal communication, categories and features of Nonverbal communication and how to improve these skills.

  • It gives basic introduction about Communication Management and its importance in project management area and also overview on processes, key inputs and outputs involved in communication knowledge area as per PMBOK etc.

  • The aim is that at the end of this course, participants will be able to:

    • Effectively convey certain fundamental business reasons for managing change
    • Engage in meaningful conversations on Change Management with other practitioners
    • Be able to identify opportunities for change management and seek assistance

  • The Architecture phase purpose is to elaborate on the findings of the Preliminary Analysis ("PA") phase, to stabilize the architecture and to reconfirm feasibility. As such, the goal is to do enough to minimize rework in subsequent release development, while deferring detail decisions that do not affect stability nor feasibility. "Knowing when to stop" is a key skill. It requires a multi-disciplinary team to integrate business perspectives, architectural concerns and organizational change management issues as well as development strategies.

    This learning event enables the learners to use Macroscope material to plan system architecture stabilization in their own situations.

    An excellent time to take this course is about 4-6 weeks before the conclusion of the PA phase - because it clarifies work that can be deferred from the PA phase to this one.

  • Sample User Guide documentation

  • In the past decade, several enterprises have focused on improving both technology and work processes in order to enhance their efficiency. However, greater success has been reached by those having developed an important element within their organization: leadership.
    Engaging leaders are an inspiration to others thanks to their authenticity, commitment to people and passion for work.

  • This course focuses on the interpersonal skills essential for people working with others.
    Participants will learn about themselves and their own communication style in order to more effectively communicate with peers and leaders. Effective communication includes the ability to demonstrate individual leadership and work well with teams.
    Special Notes: This event is not a shorter substitute for the H01-3 Project Leadership Seminar. Although similar material is presented, this event has been created from the team member's point of view, and it is targeted towards a more junior audience. Recent participants in the Project Leadership Seminar may find the materials too similar and not gain additional benefits from this seminar.

  • This event serves to develop or improve the aptitudes and attitudes contributing to successful presentations.
    Learners are called upon to make presentations before the group (prepared in advance). These presentations are filmed on video and followed by individual and group feedback sessions. Learners thus have several opportunities to practice the acquired knowledge and to develop their presentation style by integrating effective presentation techniques.

    Presentation Techniques Preview Video (1:45)

  • This event helps one to write proposal content with clarity and impact.
    The event includes a review of the factors of good business writing in general and proposals in particular. It includes an exercise improving sample text using MS Word tools and a critical review of sections from some real life proposals.

  • Negotiation Preview Video (1:57)

    This training event is designed to enable participants to gain a deeper understanding of what negotiation is in general but more specifically for Fujitsu. This practice-oriented, event allows participants to enhance their negotiating knowledge and skills. Different concepts will be discussed, including concepts related to the competitive and collaborative negotiation as well as negotiation skills. The event intends to empower participants to opt for a collaborative rather than a competitive negotiation approach. The event includes presentations, group discussions, role play exercises and a collaborative workshop.

  • English overview is coming.

  • This training event familiarizes the learner with certain basic concepts in communication. It provides methods and tools to improve communication with clients, colleagues at work, bosses or hierarchical subordinates, by focusing on perception, effective listening and feedback techniques as well as tools. This training also deals with recognition techniques. Discussions, games and role-play exercises adapted to different types of participants are also used as pedagogical tools. Situations having previously generated discomfort will also be addressed.

  • This content was submitted by Susan Assad.

    For the first time in corporate history, 4 generations are currently working side-by-side. How is this affecting corporate reality? How are TOP MANAGERS dealing with this new challenge?
    Find out about what MOTIVATES each generation and the ACTIONS which must be taken to ensure top performance and employee engagement.

  • This content was suggested by Sempai Team.

    This document will explain you how to use SharePoint to :
    - Efficiently work with other people of the organization. For example, consult calendars to find out when team events take place.

    - Create a personal site (MySite), where you can manage and share information with other users, with a maximum capacity of 20MB

    - Find people, an expertise and data For example, by researching « Resource » on the Intranet, a practitioner having a specific competency or interest can be found.

    - Manage documents and Web content For example, the organization can deploy a process to manage the life expectancy of documents, the users consulting them, the authors of modifications, etc..

    - Host forms integrating with databases For example, to register for this training, a form was filled out in SharePoint.

  • This content was submitted by Mireille Chevalier.

    The social web is designed to help you master tools (blogs, wikis, social networks, etc...) and practices related to the social web.
    It also brings forth certain social science concepts to better understand and interpret the behaviour of social web users within a broader context of the information and knowledge society.

  • This content was recommended by Pierre Hamel.

    This high-quality asset provides Fujitsu opinion on the future of technology, as well as the societal impact of these evolving capabilities. It is designed to help our customer-facing teams engage in high-value conversations on the key forces shaping the industry and how Fujitsu is responding.

    Mobile technologies, cloud services, business use of social media and explosive data growth are driving major change in 2012 and beyond. Technology Perspectives breaks these down into twelve distinct business and technology trends and considers how they are shaping the future. The trends support and reinforce Fujitsu's vision and strategy, and complementary Fujitsu innovations are highlighted throughout. The new content has been created by David Smith and David Gentle from our Innovation and Technology team and will be enhanced and updated on a regular basis, in collaboration with the regional CTO community and Fujitsu Japan.

  • Have you ever written what you thought was a clear, concise email only to have others interpret it quite differently? Just as traditional body language is crucial for getting your spoken message across, virtual body language can make or break written communications.

  • If you've ever been nervous about answering business emails, now is the time for you to learn tips and tricks to help you keep that sparkling professional image! Here we'll talk about format, spelling and grammar, and how to keep a perfect tone when responding to clients and those in the workplace.

    If you've never replied to a formal email, or you're just unsure of how you should go about professionally answering emails, let me steer you in the right direction. You'll learn some important tips and tricks for maintaining your professional image, as well as standard protocol for writing formal letters, both which are absolutely necessary for responding to emails.

  • As changes are continuously increasing, managers give in to the weight of overwhelming emotions. Panicked and unable to overcome their own fear, they struggle to manage those of their employees.
    How can that rapidly learn to manage their emotions and offer the best of themselves?

  • This content was submitted by Eric Le Gallais.

    Jason Fried has a radical theory of working: that the office isn't a good place to do it. He lays out the main problems (call them the M&Ms) and offers three suggestions to make work work:
    - No-talk-thursday
    - Switch from active communication to passive communication
    - Cancel your meetings

  • This CLEAR issue is about the difference between THIS-THAT-THESE and THOSE

  • This CLEAR issue is about the difference between Say, Talk, Speak and Tell

  • This CLEAR issue is about how to use the word REALIZE correctly

  • This CLEAR issue is about open/close vs turn on and turn off

  • This CLEAR issue is about HAVING FOOD

  • This CLEAR issue is about the difference between Excuse me and I am sorry

  • This CLEAR issue is about the difference between Canadian and American English

  • This CLEAR issue is about the correct use of Actually and Currently

  • Using tips and tools, you will be able to :
    Explain the steps of successful delegation
    Determine the main ways to ensure that the tasks delegated are carried out properly

  • Digital Media introduces a smarter, more dynamic way of advertising to customers or communicating with staff Leveraging Fujitsu's TELentice™ system, a proven, robust technology, they enable you to easily schedule and send any combination of video, animation, text, audio and visuals directly to PCs, plasma screens, LCD screens, mobile phones, PDAs, Point-of-Sale displays, kiosks, ATMs or websites. Digital Media Solutions are already being used in Australia and around the world by many different organisations to distribute video announcements, advertisements, promotions, news, educational material and information.

  • The two ADKAR tutorials presented below were first released in early 2007 leading up to the release of Jeff Hiatt's book ADKAR: a model for change in business, government and our community - a complete description of the model. The tutorials presented here are:

    - The Essence of ADKAR: a model for individual change - a short article written by Jeff Hiatt focusing on the individual as the unit of change and ADKAR as a tool for describing individual success
    - Why you need an individual change model - this tutorial addresses the individual more generally, covering the role of an individual model, the risks of not having an individual model and applications of an individual model for change

  • The discipline of project management has a set of recognized tools that support its execution - project charter, statement of work, work breakdown structure, schedule, etc. Similarly, change management has a set of tools that support the "people side" of change - regardless of the change that is being introduced.

    While some in your organization might view change management as "just communication" or "just training", Prosci's research has shown that change management is most effective when it is a holistic set of tools aimed at supporting individuals though changes to how they do their jobs.

  • Prosci's change management methodology is based on research with over 1600 participants over the last ten years. What is unique about the methodology is that it comes from real project leaders and teams reflecting on what worked, what did not and what they would do differently on their next projects. At its core, Prosci's methodology is the collective lessons learned by those introducing change across the globe. Based on this research, Prosci's goal has been to develop a methodology that is holistic and at the same time easy to use. The resulting process, tools and assessments have been developed with one goal in mind: that you can put them to use on your projects, building your (and your organization's) own internal change management skill set.